All Systems Operational
About This Site
Welcome to the TS&S (formerly OIT) Status Page at Rice University.
Don't see an issue posted here, please contact TS&S Service Desk.
Visit the TS&S homepage for news and announcements.
Accounts and Access
Operational
Authentication and Authorization Services
Operational
Directory Services
Operational
Rice ID Card Services
Operational
Enterprise Systems
Operational
Adobe Sign
Operational
Cayuse
Operational
Concur
Operational
TRIRIGA Cloud
Operational
OnBase
Operational
OwlConnect
Operational
iO - Oracle Cloud
Operational
Salesforce
Operational
Tableau
Operational
Communication
Operational
Cisco VoIP Telephone System and related applications
Operational
Emergency Blue Light Phones & Panic Buttons
Operational
Rice Emergency System (Everbridge)
Operational
Zoom Videoconferencing
Operational
Email, Collaboration and Storage
Operational
Cyrus (Campus) Mail System
Operational
Exchange Mail and Calendar
Operational
Rice Webmail
Operational
Proofpoint Protection
Operational
Google Gmail
Operational
Google Calendar
Operational
Google Docs
Operational
Google Drive
Operational
Google Workspace for Education
Operational
Office 365
Operational
Box Drive
Operational
Box Edit / Tools
Operational
Box Mobile
Operational
Box Web Application
Operational
Shared Storage
Operational
Crashplan Backup
Operational
Dropbox Service (Zendto)
Operational
Mailman
Operational
Mail Blacklists
Operational
DNS
Operational
NTP
Operational
Network and Connectivity
Operational
Campus Connectivity
Operational
Internet Access
Operational
TV Services
Operational
VPN (Virtual Private Network)
Operational
Wireless
Operational
Wired
Operational
External Firewall
Operational
Research Computing
Operational
Research Cloud
Operational
Research Compute
Operational
Research Storage
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Secure Research Infrastructure
Operational
Security
Operational
Antivirus
Operational
Identity Finder
Operational
Teaching and Learning
Operational
Canvas Catalog
Operational
Canvas Learning Management System
Operational
Classroom Systems
Operational
Classroom and Lab Macs
Operational
CLEAR
Operational
Course Video Support
Operational
OwlPrinting - Labs, Library
Operational
Rice Online
Operational
Virtual Desktop
Operational
Web and Applications
Operational
Adobe Creative Cloud
Operational
Cold Fusion Web Applications
Operational
Drupal Web Hosting
Operational
blogs.rice.edu
Operational
docs.rice.edu
Operational
kb.rice.edu (KnowledgeBase)
Operational
wiki.rice.edu
Operational
Static Web Hosting
Operational
mynetid.rice.edu
Operational
grouper.rice.edu
Operational
Provisioning Services
Operational
Request Tracker
Operational
Zabbix monitoring
Operational
Python web applications
Operational
Events calendar
Operational
gitlab.rice.edu
Operational
Other
Operational
Announcements
Operational
Data Center Facilities
Operational
Rice Marketplace
Operational
Banner - HR
Operational
Banner - Payroll
Operational
Data Warehouse and Business Intelligence Services
Operational
Banner - Finance
Operational
MuleSoft Web Service API
Operational
Asana
Operational
Student Systems
Operational
Degree Works
Operational
Edgar
Operational
Esther
Operational
Ad Astra - Registrar Room Scheduling
Operational
Banner - Student
Operational
Argos
Operational
Enterprise Infrastructure
Operational
VMware Virtualization Stack
Operational
Application Delivery Controller
Operational
Integration Test
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Network Shared Storage Migration Sep 22, 2026 20:00-22:00 CDT
We are migrating the central campus network file share "storage.rice.edu" to another storage platform. During this window, we will be updating the network configuration (DNS) to route connections to the new storage infrastructure. Access to this network file share will be unavailable during the two-hour maintenance window while the update takes effect and active connections are safely transferred.
To prevent data loss or frozen applications, please take these steps before the maintenance begins:
- Close all open files, documents, and applications that run directly off this network file share.
- Disconnect from the network file share or close your computer to ensure a clean disconnection.
While connections should restore automatically for most users, you may need to manually refresh your connection once the migration is completed.
Windows Users: If your network folder or drive is unresponsive or shows an error, log out of Windows and log back in, or restart your computer.
Mac Users: If your connection drops, completely disconnect from the network file share and then reconnect to it.
Linux Workstations: If your mount becomes unresponsive or "stale," perform a standard unmount/remount or restart your system to clear the connection cache.
If you cannot access your files and the steps above do not resolve the issue, please contact the IT Help Desk for assistance.
Posted on Sep 18, 2026 - 13:04 CDT
To prevent data loss or frozen applications, please take these steps before the maintenance begins:
- Close all open files, documents, and applications that run directly off this network file share.
- Disconnect from the network file share or close your computer to ensure a clean disconnection.
While connections should restore automatically for most users, you may need to manually refresh your connection once the migration is completed.
Windows Users: If your network folder or drive is unresponsive or shows an error, log out of Windows and log back in, or restart your computer.
Mac Users: If your connection drops, completely disconnect from the network file share and then reconnect to it.
Linux Workstations: If your mount becomes unresponsive or "stale," perform a standard unmount/remount or restart your system to clear the connection cache.
If you cannot access your files and the steps above do not resolve the issue, please contact the IT Help Desk for assistance.
Posted on Sep 18, 2026 - 13:04 CDT