Network Maintenance | Cisco VoIP Server Maintenance
Scheduled Maintenance Report for Rice University
Completed
The scheduled maintenance has been completed.
Posted Aug 31, 2024 - 05:22 CDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 30, 2024 - 17:00 CDT
Scheduled
There will be a planned software upgrade of the Campus Phone System. These are redundant servers, however, sometime between 1 AM and 6 AM on Saturday, there will be several small blips(under a minute) as phones move from their primary server to their backup server and back. This will not affect any calls in progress. There will also be intermittent access to the VoIP self-care portal during this timeframe.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Help Desk: https://help.rice.edu.
Posted Aug 28, 2024 - 14:16 CDT
This scheduled maintenance affected: Communication (Cisco VoIP Telephone System and related applications).
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