All Systems Operational

About This Site

Welcome to OIT Status Page at Rice University. If you have any suggestions or don't see an issue posted here, please contact OIT Help Desk.

Accounts and Access Operational
Authentication and Authorization Services Operational
Directory Services Operational
Rice ID Card Services Operational
Administrative and Enterprise Systems Operational
Ad Astra - Registrar Room Scheduling Operational
Adobe Sign Operational
Argos Operational
Banner - Finance Operational
Banner - HR Operational
Banner - Payroll Operational
Banner - Student Operational
Bosscars Operational
Cayuse Operational
Concur Operational
Data Warehouse and Business Intelligence Services Operational
Degree Works Operational
Edgar Operational
Esther Operational
FAMIS Cloud Operational
MuleSoft Web Service API Operational
OnBase Operational
OwlConnect Operational
Rice Marketplace Operational
Virtual Server Infrastructure Operational
Communication Operational
Cisco VoIP Telephone System and related applications Operational
Emergency Blue Light Phones & Panic Buttons Operational
Nortel Telephone System and related applications Operational
Rice Emergency System (Everbridge) Operational
Zoom Videoconferencing Operational
Email, Collaboration and Storage Operational
Cyrus (Campus) Mail System Operational
Exchange Mail and Calendar Operational
Rice Webmail Operational
Proofpoint Protection Operational
Google Gmail Operational
Google Calendar Operational
Google Docs Operational
Google Drive Operational
G Suite for Education Operational
Office 365 Operational
Box Drive Operational
Box Mobile Operational
Box Web Application Operational
Shared Storage ? Operational
Crashplan Backup Operational
Dropbox Service (Zendto) ? Operational
Box Edit / Tools Operational
Network and Connectivity Operational
Campus Connectivity Operational
Internet Access Operational
TV Services Operational
VPN (Virtual Private Network) Operational
Wireless Operational
Wired Operational
Research Computing Operational
Research Cloud ? Operational
Research Compute ? Operational
Research Storage ? Operational
Secure Research Infrastructure ? Operational
Security Operational
Antivirus Operational
Identity Finder Operational
Teaching and Learning Operational
Canvas Catalog Operational
Canvas Learning Management System Operational
Classroom Systems Operational
CLEAR Operational
Course Video Support Operational
OwlPrinting - Labs, Library Operational
OwlSpace Operational
Rice Online Operational
Subversion Operational
Web and Applications Operational
Cold Fusion Web Applications Operational
Drupal Web Hosting Operational
blogs.rice.edu Operational
docs.rice.edu Operational
kb.rice.edu (KnowledgeBase) Operational
wiki.rice.edu Operational
Static Web Hosting Operational
Other Operational
Announcements Operational
Data Center Facilities Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 19, 2019

No incidents reported today.

Mar 18, 2019

No incidents reported.

Mar 17, 2019
Resolved - The power outage has been resolved and the network has returned to normal operation.
Mar 17, 14:32 CDT
Update - We are continuing to work on a fix for this issue.
Mar 17, 14:29 CDT
Identified - Portions of the network in the stadium and the tennis courts is currently down due to a centerpoint power outage.
Mar 17, 11:03 CDT
Mar 16, 2019

No incidents reported.

Mar 15, 2019

No incidents reported.

Mar 14, 2019

No incidents reported.

Mar 13, 2019

No incidents reported.

Mar 12, 2019
Resolved - The issue has been identified and resolved.
Mar 12, 09:47 CDT
Investigating - Network services is currently investigating.
Mar 12, 08:19 CDT
Mar 11, 2019

No incidents reported.

Mar 10, 2019

No incidents reported.

Mar 9, 2019

No incidents reported.

Mar 8, 2019
Resolved - This incident has been resolved and services are stable.
Mar 8, 09:09 CST
Monitoring - We've restored service to Banner and associated services. OIT is monitoring system performance.
Mar 7, 15:17 CST
Investigating - Banner and associated services are not available. OIT is investigating the issue.
Mar 7, 15:15 CST
Mar 6, 2019

No incidents reported.

Mar 5, 2019
Resolved - This incident has been resolved.
Mar 5, 21:05 CST
Update - We are continuing to monitor for any further issues.
Mar 5, 17:45 CST
Monitoring - The issue has been identified. Still investigating root cause.
Mar 5, 17:45 CST
Investigating - Network Services is currently investigating a VPN issue.
Mar 5, 17:12 CST
Completed - The scheduled maintenance has been completed.
Mar 5, 15:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 08:00 CST
Scheduled - CRC will be performing scheduled maintenance of the /scratch file system on the NOTS cluster. This maintenance will erase all data on /scratch. Please ensure that you have moved/saved data off the /scratch file system before March 5.

A scheduler hold will be placed on NOTS and the cluster will be unavailable during the maintenance.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Help Desk: https://help.rice.edu.
Feb 13, 14:26 CST