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Accounts and Access
Operational
Authentication and Authorization Services
Operational
Directory Services
Operational
Rice ID Card Services
Operational
Enterprise Systems
Operational
Adobe Sign
Operational
Argos
Operational
Cayuse
Operational
Concur
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TRIRIGA Cloud
Operational
OnBase
Operational
OwlConnect
Operational
iO - Oracle Cloud
Operational
Salesforce
?
Operational
Communication
Operational
Cisco VoIP Telephone System and related applications
Operational
Emergency Blue Light Phones & Panic Buttons
Operational
Rice Emergency System (Everbridge)
Operational
Zoom Videoconferencing
Operational
Email, Collaboration and Storage
Operational
Cyrus (Campus) Mail System
Operational
Exchange Mail and Calendar
Operational
Rice Webmail
Operational
Proofpoint Protection
Operational
Google Gmail
Operational
Google Calendar
Operational
Google Docs
Operational
Google Drive
Operational
Google Workspace for Education
Operational
Office 365
Operational
Box Drive
Operational
Box Edit / Tools
Operational
Box Mobile
Operational
Box Web Application
Operational
Shared Storage
?
Operational
Crashplan Backup
Operational
Dropbox Service (Zendto)
?
Operational
Mailman
?
Operational
Mail Blacklists
?
Operational
DNS
Operational
NTP
?
Operational
Network and Connectivity
Operational
Campus Connectivity
Operational
Internet Access
Operational
TV Services
Operational
VPN (Virtual Private Network)
Operational
Wireless
Operational
Wired
Operational
Research Computing
Operational
Research Cloud
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Operational
Research Compute
?
Operational
Research Storage
?
Operational
Secure Research Infrastructure
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Operational
Security
Operational
Antivirus
Operational
Identity Finder
Operational
External Firewall
Operational
Teaching and Learning
Operational
Canvas Catalog
Operational
Canvas Learning Management System
Operational
Classroom Systems
Operational
Classroom and Lab Macs
?
Operational
CLEAR
Operational
Course Video Support
Operational
OwlPrinting - Labs, Library
Operational
Rice Online
Operational
Virtual Desktop
?
Operational
Web and Applications
Operational
90 days ago
100.0
% uptime
Today
Adobe Creative Cloud
Operational
Cold Fusion Web Applications
Operational
Drupal Web Hosting
Operational
blogs.rice.edu
Operational
docs.rice.edu
Operational
kb.rice.edu (KnowledgeBase)
Operational
wiki.rice.edu
Operational
Static Web Hosting
Operational
mynetid.rice.edu
?
Operational
grouper.rice.edu
?
Operational
Provisioning Services
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Operational
Request Tracker
?
Operational
Zabbix monitoring
Operational
Python web applications
Operational
Events calendar
?
Operational
90 days ago
100.0
% uptime
Today
Other
Operational
Announcements
Operational
Data Center Facilities
Operational
Rice Marketplace
Operational
Banner - HR
Operational
Banner - Payroll
Operational
Data Warehouse and Business Intelligence Services
Operational
Banner - Finance
Operational
Bosscars
Operational
MuleSoft Web Service API
Operational
Student Systems
Operational
Degree Works
Operational
Edgar
Operational
Esther
Operational
Ad Astra - Registrar Room Scheduling
Operational
Banner - Student
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Network services will be performing maintenance in the Mudd building. During the maintenance window there will be intermittent network connectivity. Notice will be sent out after completion. Posted on
Jun 08, 2023 - 07:48 CDT
Resolved -
iO Finance and SPFF dashboard are available. Data has been refreshed. as of this morning.
Jun 8, 11:19 CDT
Update -
We are continuing to investigate this issue.
Jun 8, 10:14 CDT
Investigating -
Oracle technical issue caused data replication failures last night. Closing user traffic so data refresh activities may complete.
Jun 8, 10:13 CDT
Completed -
The scheduled maintenance has been completed.
Jun 8, 09:25 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 09:00 CDT
Scheduled -
Network services will be performing maintenance in the South Plant building. During the maintenance window there will be intermittent network connectivity. Notice will be sent out after completion.
Jun 8, 07:47 CDT
Completed -
The scheduled maintenance has been completed.
Jun 3, 10:00 CDT
Verifying -
The Email system updates have been completed and the Email system is back on-line. If you have questions about the change or you experience problems, please contact the Help Desk: helpdesk@rice.edu or 713-348-4357.
Regards, Kenneth Marshall, PhD -- Mgr./Middleware, Development and Integration Rice University Office of Information Technology ktm@rice.edu / 713-348-5294
Jun 3, 06:13 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 06:00 CDT
Scheduled -
The Central Email System will be undergoing maintenance during this period. Any incoming Email will be held and delivered at its completion. Please refrain from using Email during this maintenance period until you see that the updates have been completed on the Rice ID Status page: https://status.rice.edu.
If you have questions about the change or you experience problems after the maintenance has been completed, please contact the Help Desk, email: helpdesk@rice.edu or call: 713-348-4357.
Regards, Kenneth Marshall, PhD -- Mgr./Middleware, Development and Integration Rice University Office of Information Technology ktm@rice.edu / 713-348-5294
Jun 2, 09:08 CDT
Completed -
The scheduled maintenance has been completed.
Jun 3, 08:40 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 08:01 CDT
Scheduled -
We will be performing maintenance on the storage.rice.edu service. Momentary interruptions will occur as we migrate services between high availability elements.
May 31, 13:42 CDT
Completed -
The scheduled maintenance has been completed.
May 27, 11:00 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 08:00 CDT
Scheduled -
The storage array supporting the virtual machine cluster at the Mudd Building will be upgraded with new firmware. The upgraded software requires a full reboot of the array. The Virtual Machine cluster and associated Virtual Servers will be unavailable during the outage.
May 25, 09:16 CDT
Completed -
The scheduled maintenance has been completed.
May 27, 04:10 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 00:01 CDT
Scheduled -
On Saturday, May 27th, Network Services will be performing maintenance. Each network switch in the building will be rebooted; expect to see up to 25 minutes of downtime during the maintenance window.
Wired and wireless connectivity will be intermittent but localized during this window.
May 17, 15:50 CDT
Completed -
The scheduled maintenance has been completed.
May 27, 03:15 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 00:00 CDT
Scheduled -
Network Services will be performing maintenance on the internet border. Although downtime is not expected, Internet based services may be impacted for 30-45 minutes during this window.
May 24, 16:40 CDT
Completed -
The scheduled maintenance has been completed.
May 27, 00:00 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 20:00 CDT
Scheduled -
We will be undergoing systems maintenance during this time. Application may not be available during the maintenance window. It is recommended that users avoid using the application during this time.
May 23, 09:58 CDT