All Systems Operational

About This Site

Welcome to the TS&S (formerly OIT) Status Page at Rice University.
Don't see an issue posted here, please contact TS&S Service Desk.
Visit the TS&S homepage for news and announcements.

Accounts and Access Operational
Authentication and Authorization Services Operational
Directory Services Operational
Rice ID Card Services Operational
Enterprise Systems Operational
Adobe Sign Operational
Cayuse Operational
Concur Operational
TRIRIGA Cloud Operational
OnBase Operational
OwlConnect Operational
iO - Oracle Cloud Operational
Salesforce Operational
Tableau Operational
Communication Operational
Cisco VoIP Telephone System and related applications Operational
Emergency Blue Light Phones & Panic Buttons Operational
Rice Emergency System (Everbridge) Operational
Zoom Videoconferencing Operational
Email, Collaboration and Storage Operational
Cyrus (Campus) Mail System Operational
Exchange Mail and Calendar Operational
Rice Webmail Operational
Proofpoint Protection Operational
Google Gmail Operational
Google Calendar Operational
Google Docs Operational
Google Drive Operational
Google Workspace for Education Operational
Office 365 Operational
Box Drive Operational
Box Edit / Tools Operational
Box Mobile Operational
Box Web Application Operational
Shared Storage Operational
Crashplan Backup Operational
Dropbox Service (Zendto) Operational
Mailman Operational
Mail Blacklists Operational
DNS Operational
NTP Operational
Network and Connectivity Operational
Campus Connectivity Operational
Internet Access Operational
TV Services Operational
VPN (Virtual Private Network) Operational
Wireless Operational
Wired Operational
External Firewall Operational
Research Computing Operational
Research Cloud Operational
Research Compute Operational
Research Storage Operational
Secure Research Infrastructure Operational
Security Operational
Antivirus Operational
Identity Finder Operational
Teaching and Learning Operational
Canvas Catalog Operational
Canvas Learning Management System Operational
Classroom Systems Operational
Classroom and Lab Macs Operational
CLEAR Operational
Course Video Support Operational
OwlPrinting - Labs, Library Operational
Rice Online Operational
Virtual Desktop Operational
Web and Applications Operational
Adobe Creative Cloud Operational
Cold Fusion Web Applications Operational
Drupal Web Hosting Operational
blogs.rice.edu Operational
docs.rice.edu Operational
kb.rice.edu (KnowledgeBase) Operational
wiki.rice.edu Operational
Static Web Hosting Operational
mynetid.rice.edu Operational
grouper.rice.edu Operational
Provisioning Services Operational
Request Tracker Operational
Zabbix monitoring Operational
Python web applications Operational
Events calendar Operational
gitlab.rice.edu Operational
Other Operational
Announcements Operational
Data Center Facilities Operational
Rice Marketplace Operational
Banner - HR Operational
Banner - Payroll Operational
Data Warehouse and Business Intelligence Services Operational
Banner - Finance Operational
MuleSoft Web Service API Operational
Asana Operational
Student Systems Operational
Degree Works Operational
Edgar Operational
Esther Operational
Ad Astra - Registrar Room Scheduling Operational
Banner - Student Operational
Argos Operational
Enterprise Infrastructure Operational
VMware Virtualization Stack Operational
Application Delivery Controller Operational
Integration Test Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Aug 11, 2026

No incidents reported today.

Aug 10, 2026

No incidents reported.

Aug 9, 2026

No incidents reported.

Aug 8, 2026

Partial Network outage | Graduate Apartments 2nd Floor
Resolved - This incident has been resolved.
Aug 8, 15:00 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 8, 14:08 CDT
Investigating - We are currently investigating this issue.
Aug 8, 14:06 CDT

Aug 7, 2026

Network Maintenance | Rec Center
Completed - The scheduled maintenance has been completed.
Aug 7, 07:19 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 06:00 CDT
Scheduled - Network Services will be performing maintenance on portion of the Rec Center. During this window, users may experience slow network service or a disconnect. Notice will be sent out after completion.
Aug 6, 13:48 CDT

Aug 6, 2026

No incidents reported.

Aug 5, 2026

Emergency Maintenance on Windows devices
Completed - The scheduled maintenance has been completed.
Aug 5, 20:05 CDT
Verifying - Verification is currently underway for the maintenance items.
Aug 5, 19:43 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 19:15 CDT
Scheduled - To address a software defect on Windows workstations that could cause the screen to lock due to inactivity earlier than desired, TS&S will perform emergency maintenance to mitigate this issue.

No downtime is expected. Non-Windows devices and servers will not be impacted.
Aug 5, 18:56 CDT
Lovett College Magister House | Network Outage
Resolved - The switch was unplugged due to maintenance in the area
Aug 5, 08:50 CDT
Investigating - We are currently investigating this issue.
Aug 3, 17:59 CDT

Aug 4, 2026

Monthly quarantine of vulnerable systems
Completed - The scheduled maintenance has been completed.
Aug 4, 09:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 08:00 CDT
Scheduled - Quarantine of systems with high and critical vulnerabilities older than 60 days
Jul 27, 10:37 CDT

Aug 3, 2026

Network Outage | ION Basement
Resolved - This incident has been resolved.
Aug 3, 17:50 CDT
Investigating - We are currently investigating this issue.
Aug 3, 15:34 CDT

Aug 2, 2026

No incidents reported.

Aug 1, 2026

Campus Virtual Machine Environment Maintenance
Completed - The scheduled maintenance has been completed.
Aug 1, 12:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 1, 07:00 CDT
Scheduled - The TS&S infrastructure team will perform required maintenance to the Rice campus virtual machine environment. Banner, Esther, Edgar, and Tableau BI will be unavailable during this time.
Jul 30, 09:40 CDT

Jul 31, 2026

No incidents reported.

Jul 30, 2026

Network Backbone Maintenance
Completed - Maintenance is being deferred due to damaged equipment upon arrival.
Jul 30, 13:29 CDT
Scheduled - We will be replacing a failing network backbone hardware component. All affected connections are redundant, and no impact to campus connectivity is expected. There is a possibility of increased latency during the maintenance window.
Jul 30, 09:04 CDT

Jul 29, 2026

No incidents reported.

Jul 28, 2026

No incidents reported.

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