LDAP service is experiencing some issue

Incident Report for Rice University

Resolved

The cause of the issue has been determined and a fix to ensure that it can not happen again has been applied. At this point we believe that this problem is fixed.

Posted Jul 23, 2020 - 12:30 CDT

Identified

IAM has identified the issue and made a preliminary fix. Services should all be working now.

Posted Jul 23, 2020 - 09:04 CDT

Investigating

IAM is looking into the issue now.

Posted Jul 23, 2020 - 08:01 CDT

This incident affected: Accounts and Access (Authentication and Authorization Services, Directory Services).