Network Maintenance | Cisco VoIP Server Maintenance

Scheduled Maintenance Report for Rice University

Completed

The scheduled maintenance has been completed.

Posted Apr 19, 2025 - 06:38 CDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Apr 19, 2025 - 04:00 CDT

Scheduled

There is planned maintenance on several voice servers to update certificates. There will be a few minutes of service interruption for VoIP desk phones between 4 am and 6 am. Any calls that are in progress won't be affected, as the phone will wait for call completion before updating. There will also be a few minutes of service interruption for Webex softphones during this maintenance window if you are off-campus and not connected to a VPN.

If you have any questions about the maintenance or if you experience an unexpected service impact
please contact the OIT Help Desk at https://help.rice.edu.

Posted Apr 16, 2025 - 14:06 CDT

This scheduled maintenance affected: Communication (Cisco VoIP Telephone System and related applications).