Partial network outage on 3rd floor of Keck Hall

Incident Report for Rice University

Resolved

This incident has been resolved.
Posted Jan 23, 2026 - 03:15 CST

Monitoring

A failed component has been replaced. All services are returning to normal.
Posted Jan 23, 2026 - 03:10 CST

Identified

The issue has been identified and a fix is being implemented.
Posted Jan 23, 2026 - 01:41 CST

Update

We are continuing to investigate this issue.
Posted Jan 22, 2026 - 22:00 CST

Investigating

We are currently investigating this issue.
Posted Jan 22, 2026 - 21:59 CST
This incident affected: Network and Connectivity (Campus Connectivity, Wireless, Wired).