Cisco Unified Communications Manager(Campus Phone System) Software Upgrade

Scheduled Maintenance Report for Rice University

Completed

The scheduled maintenance has been completed.

Posted Aug 01, 2020 - 23:00 CDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Aug 01, 2020 - 01:01 CDT

Scheduled

There will be a planned software upgrade of the Campus Phone System. These are redundant servers, however there will be several small blips(under a minute) as phones move from their primary server to their backup server and back. This will not affect any calls in progress.

If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Help Desk: https://help.rice.edu.

Posted Jul 30, 2020 - 14:40 CDT

This scheduled maintenance affected: Communication (Cisco VoIP Telephone System and related applications).