Final Update: All impacted OIT services, including Banner, Single Sign-On (SSO), VPN, and other campus-hosted systems, have remained stable throughout the day. Services are now fully restored and operating normally.
The Network Services team continues to coordinate with our vendor in support of their root-cause investigation to prevent future recurrence. We appreciate your patience during this morning's disruption.
Posted Jan 13, 2026 - 14:44 CST
Monitoring
All systems have returned to service. We continue to troubleshoot the root cause of the issue, and we are actively monitoring status of all systems.
Posted Jan 13, 2026 - 08:18 CST
Update
UPDATE: OIT services, including Banner, Single Sign On Authentication, VPN, OIT Help Desk, and other campus-hosted enterprise systems, are currently unavailable. OIT teams are actively engaged with our service providers for resolution.
We appreciate your patience.
Posted Jan 13, 2026 - 07:49 CST
Update
Multiple services are impacted; Our hardware vendor support team is engaged for advanced troubleshooting and stabilization.
Posted Jan 13, 2026 - 07:44 CST
Investigating
The Network Services Team is investigating a data center network switch failure. We are currently assessing impact.
Posted Jan 13, 2026 - 06:33 CST
This incident affected: Network and Connectivity (Wired).