Network Maintenance | Cisco VoIP Server Maintenance

Scheduled Maintenance Report for Rice University

Completed

The scheduled maintenance has been completed.
Posted May 21, 2022 - 03:00 CDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 20, 2022 - 19:00 CDT

Scheduled

There will be planned maintenance on multiple voice servers to update certificates.
There will be a 5 minute interruption of service for Webex Teams calling during this
maintenance window. The VoIP Self Care Portal will not be accessible for a few
minutes as well. There will also be a few minute interruption of service for VoIP
desk phones sometime after 9pm several times. Any calls that are in progress won't
be affected as it will wait for the call to be completed before updating. If you have
any questions about the maintenance or if you experience an unexpected service impact
please contact the OIT Help Desk: https://help.rice.edu.
Posted May 18, 2022 - 15:49 CDT
This scheduled maintenance affected: Communication (Cisco VoIP Telephone System and related applications).