Partial network outage | Martel 3rd and 4th floor

Incident Report for Rice University

Resolved

This incident has been resolved.
Posted Aug 19, 2026 - 12:24 CDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 19, 2026 - 12:11 CDT

Identified

The issue has been identified and a fix is being implemented.
Posted Aug 19, 2026 - 10:40 CDT

Investigating

We are currently investigating an issue with a switch that services a portion of the third and fourth floor of Martel College.
Posted Aug 19, 2026 - 08:28 CDT
This incident affected: Network and Connectivity (Wireless, Wired).