Wireless controller Code rollback

Incident Report for Rice University

Resolved

This incident has been resolved.
Posted May 13, 2022 - 08:41 CDT

Update

We are continuing to monitor for any further issues.
Posted May 13, 2022 - 07:43 CDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 13, 2022 - 06:41 CDT

Investigating

The campus AP's are not correctly downloading and installing the new wireless code. We will be rolling back the upgrade shortly. Small outage is most likely while the controller roll back code.
Posted May 13, 2022 - 06:10 CDT
This incident affected: Network and Connectivity (Wireless).
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