Phonoscope IPTV services are down

Incident Report for Rice University

Resolved

This incident has been resolved.

Posted Nov 13, 2019 - 14:53 CST

Identified

Phonoscope is experiencing issues within their network that is impacting some IPTV services. This mainly impacts the exercise equipment in the Gibbs Recreation and Wellness Center. A small number of individual deployments on campus are experiencing a loss of service as well.

Posted Nov 13, 2019 - 11:50 CST

This incident affected: Network and Connectivity (TV Services).