Microsoft reports that their systems are online and stabilizing. Previously queued messages are continuing to flow which could result in expected correspondence arriving later than expected. TS&S will leave this incident open and continue to monitor until Microsoft declares it completely resolved.
Posted Nov 13, 2026 - 16:04 CST
Update
Microsoft is reporting that its services are improving, but some users may continue to experience intermittent M365 (Exchange Online, Copilot 365, etc.) access issues or delayed email delivery. Microsoft is continuing work to stabilize its infrastructure.
The additional service degradations reported at 15:49 PM CST have abated.
We are still monitoring Microsoft's status page ( https://status.cloud.microsoft/ ) for updates on M365 service restoration.
Posted Nov 12, 2026 - 17:34 CST
Update
Microsoft is continuing efforts to restore its services. They are providing updates on their Service Health Status page here: https://status.cloud.microsoft/
We are also seeing service degradation across multiple non-Rice-hosted cloud services at this time. We are monitoring the situation.
Posted Nov 12, 2026 - 15:49 CST
Identified
Microsoft has reported that some of its M365 services (Exchange Online, Teams, Copilot, and other services) are unavailable. This is a Microsoft service issue. We are aware of the issue and are monitoring it for additional developments. Microsoft is providing details on its Service Health Status page here: https://status.cloud.microsoft/
Posted Nov 12, 2026 - 12:46 CST
This incident affects: Email, Collaboration and Storage (Exchange Mail and Calendar, Office 365).