RDF - Degraded service

Incident Report for Rice University

Resolved

This incident has been resolved.

Posted Jul 28, 2020 - 11:01 CDT

Update

We are continuing to investigate this issue.

Posted Jul 28, 2020 - 11:00 CDT

Investigating

The research data facility RDF is experiencing degraded service.

Enterprise Infrastructure is working to determine the cause of the service degradation.

If you have any questions about the service degradation or if you experience an unexpected service impact please contact the OIT Help Desk: https://help.rice.edu.

Posted Jun 10, 2020 - 13:52 CDT

This incident affected: Research Computing (Research Storage).