SSO Authentication Preventing Access to Some Services

Incident Report for Rice University

Monitoring

System access via Single Sign-On has been restored and we are monitoring for stability. Please contact the TS&S Help Desk if you have any questions.

Posted Oct 22, 2026 - 08:27 CDT

Investigating

TS&S has identified and is working to remediate an issue with our Single Sign-On environment. This issue s preventing access to some of our online services. If you are currently unable to authenticate to a TS&S site, it is likely due to this issue. We will post updates to this Statuspage as events evolve.

Please note that this issue is unrelated to any of the recently reported security exploits that have been reported by outside media.

Posted Oct 22, 2026 - 07:58 CDT

This incident affects: Accounts and Access (Authentication and Authorization Services).