Rice University Status - Rice Owls and Rice Visitor network issues | Residential Housing | Exceptions: Duncan, McMurtry, Sid Rich, Rice Village Apartments

Rice Owls and Rice Visitor network issues | Residential Housing | Exceptions: Duncan, McMurtry, Sid Rich, Rice Village Apartments

Incident Report for Rice University

Resolved

This incident has been resolved.

Posted Sep 28, 2020 - 17:35 CDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 28, 2020 - 02:30 CDT

Identified

We have identified the issue regarding connectivity with Rice Owls, Rice Visitor and eduroam wireless networks. The connectivity issues appear to be resolved. We will continue monitoring.

Posted Sep 28, 2020 - 02:30 CDT

Investigating

We are currently investigating reports of Rice Owls and Rice Visitor network not being available in Residential Housing and for Teleworkers.

Posted Sep 28, 2020 - 01:52 CDT

This incident affected: Network and Connectivity (Wireless).