Kaltura Access Issues

Incident Report for Rice University

Resolved

This incident has been resolved.

Posted Mar 26, 2020 - 16:51 CDT

Monitoring

A fix has been implemented by the vendor and we are currently monitoring the system.

Posted Mar 26, 2020 - 15:41 CDT

Investigating

We are currently experiencing issues with connecting to the Kaltura video system. The vendor is aware of the issue and is currently investigating. Status updates will be posted here and status.kaltura.com.

Posted Mar 26, 2020 - 15:24 CDT

This incident affected: Teaching and Learning (Course Video Support).