Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 03, 2024 - 18:00 CDT
Scheduled
There will be planned maintenance on multiple voice servers to update certificates. There will be a few minute interruption of service for Webex Teams calling during this maintenance window. The VoIP Self Care Portal will not be accessible for a few minutes as well. There will also be a few minute interruption of service for VoIP desk phones sometime after 10pm several times. Any calls that are in progress won't be affected as it will wait for the call to be completed before updating.
If needed, follow-up maintenance work will start at 11 pm on Saturday, May 4th, and a new status page will be posted.
If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Help Desk: https://help.rice.edu.
Posted May 01, 2024 - 13:58 CDT
This scheduled maintenance affected: Communication (Cisco VoIP Telephone System and related applications).